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Run your Business on Dialpyx

You have a business to run. Profits to increase. Employees to motivate.

Flexible Platform

Dialpyx gives you complete control over your communications. Deep integration and powerful configuration options create a system built specifically for your needs.

All-Inclusive Pricing

Hundreds of advanced features are included, saving extensive costs compared with legacy and competing hosted telephony solutions and providing a dramatically lower total cost of ownership.

U.S. Tech Support

Dialpyx’s customer support teams are stocked with U.S. based, English speaking Dialpyx experts who are available 24/7 to provide a world-class customer experience.

Features for Small Business

Control Everything.

Want calls to get a live answer from a sales or support queue during office hours and hit an auto attendant after hours? Want to page all agents at once to save time and energy? Easy.

Custom Prompts

All greetings can be customized to meet your specific needs. For a more personalized message, simply upload the recording.

Line Dial Plans

This feature frees you from the hassle of dialing a full number or the receptionist. Instead, dial an extension and reach your party faster. Customers can also exit an auto-attendant by dialing their party’s extension at any time.

Time-Based Routing

Call routing refers to get your call connected to the correct endpoint. Another name for the call routing path is the dial plan.

Call Park/Pickup

Call parking allows you to “park” a phone call, placing it on hold to be answered on a softphone or any other phone in the office. The caller is put on hold while you switch phones.

Connect Everyone.

The ability to page a group, transfer a call to someone’s voicemail, connect 10 people to a conference bridge, or listen to your messages on your smartphone are not only possible but simple.

Unlimited Call Queues

A call queue is a group in which incoming calls are automatically distributed among participating agents.

Paging

Paging allows users to quickly reach another colleague by communicating over the two-way speakerphone without waiting for a ring.

Conference Bridge

Easily host a conference call with up to ten attendees. Attendees can be scheduled to join the call or can join without reservations.

Eavesdrop

Call Monitoring lets you monitor a current call on any extension or line without call interruption or intervention.

Collaborate Everywhere.

Dialpyx allows you to work from home, on the go, remotely, and—when it’s time for a break—not at all. Manage the system from any computer, and make calls from any desktop or mobile device.

Mobility

Dialpyx Mobility is a feature-rich *softphone that can be used to answer or initiate calls from a computer, tablet, or smartphone.

Call Analytics

Call analytics let you maximize your efficiency by viewing your macro and micro phone-traffic patterns. Filters can be applied that sort data by call count, time of day, call duration, caller geography, call routing information, and more.

Multi-Site Compatibility

Dialpyx’s VoIP telephone service is accessible from just about anywhere. All you need is a stable connection to the Internet.

Voicemail-to-Email

Configure your voicemail box to automatically and instantly send voicemail messages to your email inbox as sound files.

Costs Less.

A small business or startup now has access to a full-featured phone system that would previously have cost hundreds of thousands of dollars. Thirty plus of advanced features come standard, giving your customers an enterprise-quality experience.

Unlimited Auto Attendant

Auto-attendants provide callers with automated answering, prompting, and call routing based on caller input, without the need for a live attendant.

Call Recording

Record some or all of the calls to and from your account. Administrators can allow PBX-wide recording, or set up recording on specific phone numbers and extensions.

Unlimited Domestic Minutes

When you subscribe to Dialpyx’s Hosted VoIP telephone service, users on your system can make unlimited domestic calls without incurring additional fees.

Ready to get started?

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