
Run your Business on Dialpyx
You have a business to run. Profits to increase. Employees to motivate.
Flexible Platform
Dialpyx gives you complete control over your communications. Deep integration and powerful configuration options create a system built specifically for your needs.
All-Inclusive Pricing
Hundreds of advanced features are included, saving extensive costs compared with legacy and competing hosted telephony solutions and providing a dramatically lower total cost of ownership.
U.S. Tech Support
Dialpyx’s customer support teams are stocked with U.S. based, English speaking Dialpyx experts who are available 24/7 to provide a world-class customer experience.
Features for Small Business
Control Everything.
Custom Prompts
All greetings can be customized to meet your specific needs. For a more personalized message, simply upload the recording.
Line Dial Plans
This feature frees you from the hassle of dialing a full number or the receptionist. Instead, dial an extension and reach your party faster. Customers can also exit an auto-attendant by dialing their party’s extension at any time.
Time-Based Routing
Call routing refers to get your call connected to the correct endpoint. Another name for the call routing path is the dial plan.
Call Park/Pickup
Call parking allows you to “park” a phone call, placing it on hold to be answered on a softphone or any other phone in the office. The caller is put on hold while you switch phones.
Connect Everyone.
Unlimited Call Queues
A call queue is a group in which incoming calls are automatically distributed among participating agents.
Paging
Paging allows users to quickly reach another colleague by communicating over the two-way speakerphone without waiting for a ring.
Conference Bridge
Easily host a conference call with up to ten attendees. Attendees can be scheduled to join the call or can join without reservations.
Eavesdrop
Call Monitoring lets you monitor a current call on any extension or line without call interruption or intervention.
Collaborate Everywhere.
Mobility
Dialpyx Mobility is a feature-rich *softphone that can be used to answer or initiate calls from a computer, tablet, or smartphone.
Call Analytics
Call analytics let you maximize your efficiency by viewing your macro and micro phone-traffic patterns. Filters can be applied that sort data by call count, time of day, call duration, caller geography, call routing information, and more.
Multi-Site Compatibility
Dialpyx’s VoIP telephone service is accessible from just about anywhere. All you need is a stable connection to the Internet.
Voicemail-to-Email
Configure your voicemail box to automatically and instantly send voicemail messages to your email inbox as sound files.
Costs Less.
Unlimited Auto Attendant
Auto-attendants provide callers with automated answering, prompting, and call routing based on caller input, without the need for a live attendant.
Call Recording
Record some or all of the calls to and from your account. Administrators can allow PBX-wide recording, or set up recording on specific phone numbers and extensions.
Unlimited Domestic Minutes
When you subscribe to Dialpyx’s Hosted VoIP telephone service, users on your system can make unlimited domestic calls without incurring additional fees.
Ready to get started?